Marketplace infrastructure for professional trade.
We focus on digital tools that help businesses discover products, manage offers, communicate clearly and build reliable supplier relationships.
Explore who we are, how to contact us, and the key legal documents that govern the use of Cultioo. The page now follows the same clean design language as the rest of the platform: bright, focused and easy to scan.
About, Contact, Privacy, Terms and App Features.
Transparent company details and legal clarity for B2B users.
Cultioo is a B2B marketplace platform connecting professional buyers and suppliers through a more transparent, structured and efficient digital trading experience.
We focus on digital tools that help businesses discover products, manage offers, communicate clearly and build reliable supplier relationships.
Cultioo is designed to reduce manual coordination and create a more modern foundation for recurring B2B transactions.
We strive to create a transparent, efficient and secure platform where businesses can discover opportunities faster, communicate with confidence and operate with better visibility across the entire transaction flow.
Clear product information, visible communication and straightforward marketplace processes.
Thoughtful handling of accounts, platform data and business-critical interactions.
A stable foundation for buyers and sellers who need dependable B2B workflows.
Continuous improvement of features, usability and operational quality across the platform.
Get in touch with our team for general questions, platform support and business-related requests.
For account questions, product issues, legal inquiries or general platform guidance, this is the main contact address.
General Inquiries: support@cultioo.com
Technical Support: tech@cultioo.com
Cultioo Inc.
8 The Green, Ste A
Dover, DE 19901
United States
This section explains how Cultioo collects, uses, stores and protects personal data when the platform is used.
1 Privacy Policy for Cultioo. com Effective Date: January 01, 2026
We process personal data of our users only to the extent necessary to provide a functional platform and to deliver our content and services.
As part of using our platform, we process the following data categories:
4 (name, purchase amount, transaction ID, possibly credit card data) is transmitted directly to Stripe. We have only limited access to this data. Stripe processes this data as an independent controller. Please refer to Stripe's privacy policy for details. Hosting Provider Our platform is hosted by Strato SE. Strato processes the above-mentioned usage and content data on our behalf to ensure technical operation of the website. We have concluded a data processing agreement (DPA) with Strato according to Art. 28 GDPR, which ensures that your data is processed according to our instructions and in compliance with data protection standards. Map and Address Services For visualization of locations on interactive maps, we integrate the open-source library LeafletJS and the geocoding service Nominatim (OpenStreetMap). When an address is displayed on a map, address data may be transmitted to OpenStreetMap servers to determine coordinates. Contract Partners (Sellers/Buyers) For fulfillment of purchase contracts, it is mandatory that contact data (name, company, delivery address) be exchanged between buyer and seller. This occurs exclusively for processing the respective business. Government Agencies and Authorities We share data with authorities (e.g., tax offices, law enforcement agencies) when we are legally obligated to do so or when there is an official or court order.
We use cookies on our website. Cookies are small text files stored on your device that store certain settings and data for exchange with our systems.
We store your personal data only as long as necessary for the respective processing purposes. Generally Your profile data remains stored until you delete your user account. When you delete your account, all your data will be removed from our active databases. Exception - Legal Retention Obligations Please note that we must retain certain data even after deletion of your account for a legally prescribed period. This particularly concerns transaction data, invoices, and business correspondence subject to tax or commercial retention periods (in Germany up to 10 years). This data is blocked for any other use and permanently deleted after expiration of the legal period.
We reserve the right to adapt this privacy policy to ensure it always complies with current legal requirements or to implement changes to our services (e.g., when introducing new services). The new privacy policy will then apply to your next visit. We recommend consulting this policy at regular intervals. 9. Contact for Data Protection Inquiries If you have questions about data protection or wish to exercise your rights, please contact us at:
8 Email: arkadiytatarynskyy@cultioo.com Address: Arkadiy Tatarynskyy, 8 The Green, Ste A, Dover, 19901, United States End of Privacy Policy Last Updated: January 1, 2026 Version: 1.0 Governing Entity: Cultioo Inc., a Delaware Corporation © 2026 Cultioo Inc. All Rights Reserved.
These terms define the contractual framework for using Cultioo.com as a business platform.
1 General Terms and Conditions (T&C) for Cultioo. com Effective Date: January 01, 2025
The se General Terms and Conditions (hereinafter "T&C") govern the legal relationship concerning the use of the online platform Cultioo.com (hereinafter "Platform").
The se T&C apply to all activities on the Platform, including but not limited to registration, the offering and advertising of products by Sellers, the
The active use of the Platform as a Seller or Buyer requires a successful registration.
3 The Platform is directed exclusively at entrepreneurs (businesses). For the purposes of these T&C, an entrepreneur is any natural or legal person or a partnership with legal personality who, in concluding a legal transaction, is acting in the exercise of their trade, business, or profession. By registering, the user provides binding confirmation of their status as an entrepreneur. Cultioo reserves the right to request proof of this status (e.g., by providing a VAT ID number or a copy of a business license). The User is obligated to provide all information requested during registration completely and truthfully and to keep this information updated. The User account is non-transferable. The User is solely responsible for maintaining the confidentiality of their login credentials (password) and must protect them from unauthorized third-party access. Cultioo must be informed immediately if there is any suspicion of misuse of the login data. The databases and server files necessary for the operation of the website are hosted by the external service provider Strato SE.
Cultioo provides the technical infrastructure of the Platform to facilitate the initiation and conclusion of purchase agreements between Sellers and Buyers. The functionalities include, among others: 1. The listing and presentation of products by Sellers. 2. A search and filter function for Buyers. 3. A communication system for contact between Buyers and Sellers. 4. A rating system that allows Buyers to leave a review for a Seller after a completed purchase. Cultioo does not become a party to the purchase agreements concluded between Users and assumes no responsibility for their initiation, conclusion, performance, or reversal.
Cultioo strives to maintain the highest possible availability of the Platform (24 hours a day, 7 days a week). However, uninterrupted accessibility cannot be guaranteed. In particular, necessary maintenance, security updates, or events beyond the control of Cultioo (e.g., telecommunication network disruptions, power outages, infrastructure attacks) may lead to temporary restrictions or interruptions. Liability for damages resulting from non-availability is excluded, unless caused by intent or gross negligence on the part of Cultioo. 3. Obligations and Rights of Sellers
The Seller is solely and fully responsible for their product listings and all associated content (texts, images, specifications). The Seller must ensure that: Information is accurate and complete: All product descriptions, price details, units of measure, ingredients, allergens, and availability indicators must be truthful and kept current. Legal information requirements are met: All labeling obligations, especially for food products under the Food Information to Consumers Regulation (FIC) and other relevant laws (e.g., Price Indication Ordinance), must be fulfilled. This includes information on the best-before date. Prices are transparent: The stated prices must be clearly identifiable as net prices (plus statutory VAT). Any applicable shipping costs must be stated separately and clearly. No third-party rights are violated: The content used (brand names, logos, images, texts) must not infringe upon any copyright, trademark,
5 personality, or other intellectual property rights of third parties. The Seller guarantees that they possess all necessary licenses and rights. No illegal products are offered: The offering of products whose sale is subject to legal prohibitions is strictly forbidden. 3.2 Conclusion of the Contract with the Buyer Listing a product on the Platform constitutes a non-binding invitation to treat (invitatio ad offerendum). The Buyer's order, placed through the designated process on the Platform, represents a legally binding offer to conclude a purchase agreement. The purchase agreement is formed when the Seller accepts this offer. Acceptance can be declared explicitly (e.g., by email or via the Platform's system) or implicitly (by dispatching the goods to the Buyer).
The Seller is solely responsible for the correct calculation, declaration, and payment of VAT and all other applicable taxes and duties in connection with their sales. 3.4 Post-Sale Obligations Upon the conclusion of a purchase agreement, the Seller is responsible for the entire fulfillment process. This includes, in particular: 1. Invoicing: Issuing a proper invoice to the Buyer that meets all legal requirements. 2. Shipping: The prompt and careful dispatch of the ordered goods to the delivery address provided by the Buyer. 3. Warranty: The fulfillment of statutory warranty obligations for defects of the purchased item. 4. Customer Service and Returns: The professional handling of customer inquiries, complaints, and the processing of any returns in
6 accordance with statutory provisions and the Seller's own terms and conditions. 4. Obligations and Rights of Buyers
The Buyer is obligated to provide all information required for the order (especially delivery and billing addresses) completely and correctly. By completing the order, the Buyer enters into a binding obligation to pay the purchase price of the product plus the stated shipping costs. Payment must be made using the payment methods offered on the Platform.
As a merchant, the Buyer is expected to inspect the goods for defects and completeness immediately upon receipt and to notify the Seller of any complaints directly and without undue delay.
As the Cultioo. com Platform is exclusively for business-to-business (B2B) transactions, Users confirm that they are acting as an entrepreneur or business with every registration and purchase. Statutory consumer protection regulations, particularly the statutory right of withdrawal for distance contracts, do not apply to the purchase agreements concluded via the Platform. 5. Commission Model and Payment Processing
Terms & Conditions
7 For every successfully intermediated sale via the Platform, Cultioo shall receive a commission of 5% of the net sales price of the product from the Seller. Shipping costs are included in the calculation basis. 5.2 Payment Processing via Stripe All payment processing between the Buyer and Seller is handled on a fiduciary basis by the external, certified payment service provider, Stripe Payments Europe, Ltd. (hereinafter "Stripe"). The Buyer pays the total amount (value of goods including shipping costs and VAT) to Stripe. Stripe deducts the commission for Cultioo (which includes Stripe's transaction fees) and pays out the remaining amount to the Seller. The use of the payment functions on the Platform requires acceptance of Stripe's terms of service, which can be viewed during the payment process. 5.3 Reversals, Cancellations, and Chargebacks Refunds and cancellations are matters to be resolved exclusively between the Seller and the Buyer in accordance with their contractual agreement and statutory provisions. No Commission Refund: The commission paid to Cultioo will not be refunded in the event of a refund or cancellation. Cultioo's intermediation service is deemed fully rendered upon the conclusion of the original purchase agreement. Chargebacks: In the event a Buyer initiates a chargeback, the resulting costs and fees will be charged to the Seller.
Terms & Conditions
Cultioo Cultioo is not liable for the fulfillment or freedom from defects of the contracts concluded between Sellers and Buyers. Any claims related to the purchased products (e.g., defects, product liability, incorrect labeling) must be directed exclusively against the respective Seller. Cultioo's liability for damages arising from the use of the Platform—regardless of the legal grounds—is limited to cases of intent and gross negligence. In cases of simple negligence, Cultioo is only liable for damages arising from injury to life, body, or health, and for damages arising from the breach of a material contractual obligation (an obligation whose fulfillment is essential for the proper execution of the contract and on whose observance the contractual partner regularly relies and may rely). In the event of a breach of a material contractual obligation, liability is limited to the foreseeable, typically occurring damage.
Users Users are liable for all actions they take on the Platform and for their compliance with these T&C and all applicable laws.
The Seller shall indemnify and hold Cultioo harmless from all claims asserted by third parties against Cultioo (including reasonable costs of legal defense) arising from a culpable violation of their rights by the content posted by the Seller or due to their sales activities on the Platform. 7. Term, Termination, and Blocking
Terms & Conditions
9 The user agreement is concluded for an indefinite period. The User can terminate their account at any time without giving reasons by making a corresponding declaration or using the designated function on the Platform. Cultioo may terminate the user agreement with a notice period of four weeks to the end of the month. The right to extraordinary termination for cause remains unaffected.
Cultioo is entitled to temporarily block a user account or terminate the user agreement without notice for cause. Cause exists in particular in cases of: 1. Serious or repeated violations of these T&C. 2. Provision of false registration data. 3. Suspicion of fraudulent activities or other criminal offenses. 4. Publication of illegal, discriminatory, or offensive content. 5. Negative impacts on the security and integrity of the Platform. 8. Data Protection Detailed information on the collection, processing, and use of personal data within the scope of using the Platform can be found in our separate Privacy Policy, which is an integral part of the user agreement and accessible at all times on the Platform. 9. Intellectual Property Rights
Terms & Conditions
10 compilations, and software) are the exclusive property of Cultioo or its content suppliers and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
Cultioo a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, modify, adapt, publish, translate, and distribute such content solely for the purpose of operating and promoting the Platform. The User represents and warrants that they own or have the necessary licenses, rights, consents, and permissions to use and authorize Cultioo to use all intellectual property rights in any content submitted.
Users are expressly prohibited from: 1. Using the Platform for any unlawful purpose or in violation of these T&C. 2. Attempting to gain unauthorized access to any portion of the Platform, other user accounts, or any systems or networks connected to the Platform. 3. Interfering with or disrupting the operation of the Platform or servers or networks used to make the Platform available. 4. Using any automated system, including but not limited to "robots," "spiders," or "offline readers," to access the Platform without prior written permission from Cultioo. 5. Transmitting any viruses, worms, defects, Trojan horses, or any items of a destructive nature.
11 6. Collecting or harvesting any personally identifiable information from the Platform. 7. Impersonating or misrepresenting affiliation with any person or entity. 8. Engaging in any conduct that restricts or inhibits anyone's use or enjoyment of the Platform. 9. Posting false, inaccurate, misleading, defamatory, or libelous content. 10. Violating any applicable local, state, national, or international law. Cultioo reserves the right to investigate and take appropriate legal action against anyone who violates this provision, including removing the offending content from the Platform, suspending or terminating the account of such violators, and reporting them to law enforcement authorities.
Users 11.1 Direct Resolution Disputes arising from purchase agreements concluded via the Platform (including but not limited to disputes regarding product quality, delivery, payment, or returns) must be resolved directly between the Seller and Buyer involved. Cultioo is not a party to such disputes and assumes no responsibility for their resolution.
Cultioo is under no obligation to mediate disputes between Users, it may, at its sole discretion, offer informal mediation assistance. Any such assistance does not constitute an obligation or admission of liability on the part of Cultioo.
Terms & Conditions
12 Users are encouraged to use the Platform's rating and review system to share their experiences. However, all reviews must be truthful, fair, and in compliance with these T&C. Cultioo reserves the right to remove reviews that violate these standards. 12. Communication and Notifications
Users consent to receive communications from Cultioo electronically. Cultioo will communicate with Users by email or by posting notices on the Platform. Users agree that all agreements, notices, disclosures, and other communications that Cultioo provides electronically satisfy any legal requirement that such communications be in writing.
Users must maintain a current and valid email address in their account settings. Cultioo is entitled to send all legally required notifications to the email address provided by the User. Notifications are deemed received when sent to this email address.
Users via the Platform's messaging system are stored and may be reviewed by Cultioo for quality assurance, fraud prevention, and compliance purposes. Users should not share sensitive personal or financial information through the messaging system.
Terms & Conditions
13 Cultioo shall not be liable for any failure or delay in performing its obligations under these T&C where such failure or delay results from any cause beyond Cultioo's reasonable control, including but not limited to mechanical, electronic, or communications failure or degradation, acts of God, war, terrorism, riots, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, or storm.
Users may not assign, transfer, or delegate any of their rights or obligations under these T&C without the prior written consent of Cultioo. Cultioo may freely assign or transfer its rights and obligations under these T&C without restriction and without prior notice to Users. 15. Relationship of the Parties
Cultioo and any User or between Users themselves. 15.2 Independent Contractors Sellers and Buyers act as independent contractors in all transactions conducted via the Platform. Each party is responsible for its own tax obligations, insurance, and regulatory compliance.
Terms & Conditions
14 Users represent and warrant that they are not located in, under the control of, or a national or resident of any country subject to United States embargo, EU sanctions, or other applicable trade restrictions. Users agree to comply with all export laws and restrictions and regulations of any applicable jurisdiction.
The se T&C are drawn up in the English language. Any translation is provided for convenience only. In the event of any inconsistency or different interpretation between the English version and any translation, the English version shall prevail.
The Platform may contain links to third-party websites or services (including payment processors, shipping providers, and other business services) that are not owned or controlled by Cultioo. Cultioo has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. Users acknowledge and agree that Cultioo shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such third-party content, goods, or services.
The se T&C, together with the Privacy Policy and any other legal notices published by Cultioo on the Platform, constitute the entire agreement between Users and Cultioo concerning the use of the Platform and
15 supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between Users and Cultioo with respect to the Platform. 20. Waiver and Severability
The failure of Cultioo to exercise or enforce any right or provision of these T&C shall not constitute a waiver of such right or provision. No waiver by Cultioo of any term or condition set forth in these T&C shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition.
If any provision of these T&C is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent necessary, and the remaining provisions of these T&C shall continue in full force and effect. In place of the invalid provision, a provision shall apply that comes closest to the economic purpose of the invalid provision. 21. Final Provisions
Cultioo reserves the right to amend these T&C at any time. Users will be notified of material changes at least four weeks before they take effect, either by email to the address registered in their account or by a clear notice on the Platform upon login. The changes are deemed to be approved if the User does not object in writing within this four-week period.
16 Cultioo will specifically inform the User of this consequence and the right to object in the amendment notification. In the event of an objection, Cultioo reserves the right to terminate the user agreement with immediate effect.
The legal relationship between Cultioo and the Users, as well as all disputes arising from or in connection with these T&C or the use of the Platform, shall be governed exclusively by the substantive laws of the Federal Republic of Germany, to the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG) and German international private law provisions.
If the User is a merchant (Kaufmann) within the meaning of the German Commercial Code (HGB), a legal entity under public law, or a special fund under public law, or if the User has no general place of jurisdiction in Germany or another EU member state, or if the User's domicile or habitual residence is not known at the time the action is filed, the exclusive place of jurisdiction for all disputes arising from or in connection with the user agreement and these T&C shall be Krefeld, Germany, the registered office of Cultioo. For Users who do not fall under the above categories, the statutory provisions regarding jurisdiction shall apply.
In formation For questions, comments, or complaints regarding these T&C or the Platform, please contact: Cultioo Inc. Attention: Arkadiy Tatarynskyy Email: arkadiytatarynskyy@cultioo.com Address: 8 The Green, Ste A, Dover, 19901, United States
Users acknowledge that they have read, understood, and agree to be bound by these Terms and Conditions in their entirety. Users further acknowledge that they have had the opportunity to seek independent legal advice regarding these T&C and that they are entering into this agreement voluntarily and with full knowledge of its implications. End of Terms & Conditions Last Updated: January 1, 2026 Version: 1.0 Governing Entity: Cultioo Inc., a Delaware Corporation © 2026 Cultioo Inc. All Rights Reserved.